About CTW Home Collection Products
For 40 years CTW Home Collection, a leader in wholesale home décor, has been committed to fresh design and classic style with an eye on the next big thing. It all started with a creative drive and a lot of hard work. On a small scale and with just a few employees, CTW Home Collection, known then as Colonial Tin Works, produced handmade tin work items for a few loyal customers. Over the years the demand grew and so did the business. From doing only a few tin items to thousands of products in many categories, we still have the same passion and drive to this day.
We take pride in our products. From the initial stages of design to our hand-picked collections, we only curate the home décor items that will make your space memorable. We offer an array of items, including tabletop, wall décor, outdoor living accessories, furniture, and much, much more. We also carry a variety of styles for every room, taste, and occasion—from modern farmhouse, boho, vintage, shabby chic, to even some contemporary pieces. We’re all about presenting new ways of seeing and experiencing décor, and we hope you enjoy our products as much as we do.
We value our relationships with our retailers, we consider you our partner. Our goal is to empower your business in this changing retail environment. We strive to be the best in customer service, because we know if you’re successful, we’re successful.
CTW Home Collection is a family-owned company based in Greensboro, NC. Our employees are our extended family and highest prized asset, many of whom have been here for many years. Together we all work toward the common goal of providing our customers excellent products and service with a smile.
CTW Home Collection, LLC, is a subsidiary of Colonial Tin Works, Inc
All orders are shipped UPS from Greensboro, N.C.
We strive to offer our customers the highest quality items at exceptional values. In our painted items, we make every attempt to ensure our color is consistent, but slight variations may occur. Because our items are handmade, occasionally there are slight variations in the finished size and color.
PROBLEMS WITH ORDERS:
We have a toll free customer service line so we may better take care of problems you may have with an order. This toll-free number is 1-800-433-5054. We ask that all claims be made within 10 days of receipt of your order. Regretfully, we do not ship replacements by air for shortages or damaged merchandise.
We pack your orders with great care. If you should receive an order in broken or damaged condition, please call our customer service line immediately for instructions. In the event that a UPS claim is made for damage to merchandise, the original packing material must be held for two weeks for inspection by UPS. Please call our customer service line: 1-800-433-5054.
Please consider all sales final due to pricy restocking fees.