How to Receive an LTL Shipment
Important Notes on LTL Shipments:
Some product ships LTL, which technically stands for Less than Load, meaning it will ship on a pallet on a semi-truck due to the weight and/or fragility of the item.
Furniture items ship LTL because of bulk and weight of items. For LTL shipments, you need to sign the Bill of Lading when receiving your items. You need to inspect the boxes for any damage before signing.
Also, free standard shipping in the continental USA insures the item(s) will be delivered curbside. You may opt to pay for more extensive delivery services to bring the furniture inside your home or to have it assembled for furniture that needs assembling. Please read the notice below to understand your responsibilities in accepting the shipment.
*IMPORTANT NOTICE on LTL Shipments*
Please inspect your shipment prior to signing for the delivery. LTL orders must be handled with additional care because the bill of lading is a legal document which specifies that the customer has accepted the shipment and agrees that the condition is reasonable.
All damages MUST be noted on the bill of lading or if badly damaged enough we encourage the shipment to be completely refused. If you are worried about the condition of your shipment, inspection is the only way to avoid problems. If the item is damaged, you must refuse the delivery due to damage and note it on the bill of lading.
Please ensure that if there are no obvious signs of damage and you are going to sign for the pallet that you include the words “SUBJECT TO INSPECTION” with the signature on the Bill of Lading.
If you need any assistance during delivery, please call Home Bars and More at 404-777-2346.