Shipping Policies and Information

Shipping Policies and Information

Welcome to the weird wild world of shipping furniture. We currently are offering free shipping on all items for basic shipping in the continental USA. 

We have found that ocean freight shipments are still being delayed. Our vendor most affected by this still is RAM Game Room. This has more to do with items being in stock than issues with us shipping your furniture, but supply chain issues are still in play and they have raised the cost of furniture quite a bit. 

Recently we contracted with Ceva Logistics to do all the deliveries for LTL furniture. We have found them to be the most reliable and timely shipper and are excited to be offering their services to customers.

LTL stands for Less than Load, and the furniture is delivered on a semi truck to your home. Standard shipping will bring the furniture to your curb and possibly will be upgraded for free to the first dry area of your home, like the garage overhang. There are upgrade options at checkout if you'd like your furniture brought inside to your room of choice or if you would like it assembled once inside. Please keep in mind with upgraded options that the delivery driver and one other person will be performing these tasks. Delivery drivers have varying levels of skills for assembling furniture. We offer these services as a convenience and Ceva has given us these guidelines so that you understand what to expect. You could also contract with a local moving company to assemble your furniture once it is delivered. 

Not all furniture items require assembly. Please double check to see if your furniture item needs assembly before ordering white glove service. 

Please keep in mind with LTL furniture deliveries that you need to be present to sign for the furniture. You will sign a legal document called a Bill of Ladle. You need to inspect the box and note any damage. 

All shipments are tracked and insured. 

Shipping furniture is not a fast process. Vendors usually require a two day lead time before pickup when the item is in stock. Some of our vendors custom make their products for you, which also requires some time. We have been pleased that for the most part we are able to ship in a timely manner, but custom furniture can take time to make prior to shipping. And shipping can take up to two weeks to arrive once it is shipped. Generally it is faster than this, and also this is why we have contracted with the best shipping company we can find. We can always give you more specific information concerning the timing of your order and also we can answer questions prior to ordering if necessary.

Many products on our site are small enough to not require LTL shipments. You will see on the product pages if an item ships LTL or if it ships Small Parcel. Small parcel is FedEx, UPS, or a similar shipping company. These will arrive like other packages you get from these companies. 

With all shipments, you will receive an email with tracking information once we have received it. 

Please keep in mind that shipping is never really free, no matter who you order from. Shipping furniture is expensive, and if a return is based on preference, you will be required to ship the item back in good condition for a partial refund. Some vendors do not offer refunds based on preference or changing your mind. 

Any issues with damage to the furniture or if there is an issue with shipment of the wrong item, these things will always be taken care of by us.

If you have questions on shipping at any stage of the process, you can always contact us at or call or text 404-777-2346.

Cheers! Let's get this party started!